TIPCO Asphalt
Execution
Industries:
Property and Construction
Objective
The client wants to connect LINE application to their Oracle system for facilitating customer communication. Including browsing various documents to the evaluation of sales team
Overall
TIPCO Asphalt is a B2B project focused on contractors and projects, which is infrastructure such as roads to the airport runway. The main product of the company is asphalt. This will contain product descriptions of various grades of asphalt according to the projects specifying.
The problem is most customers use LINE as their main communication application. The company wants to connect LINE application to their Oracle system for facilitating customer communication. Including browsing various documents to the evaluation of the sales team.
Process
SUFFIX solved the problem for the client by first getting to know the problem. We conduct UX Research by combining the problems both on the Operation side, Tasco which are the sales team and the accounting team to the customer side which are Contractor company to the customer's purchasing department to create a tech stack that allows all parties to work easily and reduce workflows.
Result
Connecting LINE application to Oracle system
TIPCO Asphalt LINE Official
The UX Research with the client (TIPCO Asphalt)
The UX Research with the customer side
Team
- Account Executive :
- UI/UX Designer :
- Front-End Developer :
- Back-end Developer :
- Director :
- Morie Sittikuldet
- Natnicha Temsiriwat
- Pasit Niyomthong
- Montree Phromthong
- Jate Saitthiti